Privacy Policy

What We Collect

Information you give us: your name, company, email, phone, billing and shipping addresses, order details, and anything you type into a quote, sourcing, or contact form.

Account information: if you create an account, we store your email and the orders, saved items, and quotes associated with it.

Order and device information: what you bought, when, and the pages and searches on this site that led to the order, along with standard technical data such as browser type and IP address.

Payment Information

Card payments are processed by our payment provider, Stripe. Your full card number never reaches our servers — we receive only the result of the payment and the last four digits. Stripe handles card data under its own privacy terms.

How We Use It

To process and ship your order, calculate tax and shipping, send order and tracking updates, answer quote and sourcing requests, and support you after the sale.

To improve the catalog and the site: for example, we review which searches return no products so we can add the items people are looking for.

To prevent fraud and meet our legal, tax, and accounting obligations.

What We Do Not Do

We do not sell your personal information. We do not share your details with other companies for their own marketing.

Who We Share It With

Service providers who make the order possible: our payment processor (Stripe), shipping carriers, our hosting and email providers, and our accounting systems. They receive only what they need to do that job.

Authorities, if we are legally required to disclose information.

Cookies and Analytics

We use cookies and similar storage to keep your cart and session working, to remember your preferences, and to measure how the site is used. You can block cookies in your browser; the cart and checkout may not work correctly if you do.

How Long We Keep It

Order, tax, and invoice records are kept as long as the law requires. Marketing and contact details are kept until you ask us to remove them. Cart and browsing data are kept for a limited period.

Your Choices

You can ask us to see, correct, or delete the personal information we hold about you by emailing us. We will respond within a reasonable time and will keep only what we are legally required to keep, such as completed tax records.

You can opt out of marketing email at any time using the unsubscribe link, or by replying and asking us to stop.

Security

This site runs over HTTPS, access to customer data is restricted to staff who need it, and payment data is handled by our processor rather than stored on our servers. No system is perfectly secure, but we take these obligations seriously.

Children

This is a business supply site and is not directed to children. We do not knowingly collect information from anyone under 18.

Changes

If this policy changes, we will update the date on this page. Material changes affecting how we use your information will be posted here before they take effect.